All individually purchased, regularly stocked seating products may be returned within 14 days of receipt for a refund, credit or exchange, less shipping and handling.
Bulk orders are cancelable within 72 hours of order date. A 25% restocking fee will be assessed to any order cancelled after 72 hours. Cancellations on bulk orders that have been shipped are non-cancelable. Please be certain of your requirements before placing your order.
A return authorization is required for all returns. Please contact our Customer Service Returns Specialists to obtain a return authorization.
Please note that we can process returns and refunds only for items purchased from SeatingWarehouse.com. We cannot exchange items unless they are defective or damaged. Items that are returned more than 30 days after delivery, are in unsellable condition, or are missing parts will not be excepted for a refund, credit or exchange and will be at our discretion.
We will notify you via e-mail of your refund once we have received and processed the returned item. You can expect a refund in the same form of payment originally used for purchase within 7 to 14 business days of our receiving your return. Please note that we can refund shipping costs only if the return is a result of our error.
If you have any problems with your order, please e-mail us at orders@seatingwarehouse.com.
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